Discover the Unfamiliar Australian Coast of Margaret River

Discover the Unfamiliar Australian Coast of Margaret River

Luxury Beat
I rarely write about my own travel experiences in this space, preferring to discuss a topic of interest to all of us in the industry, to help set the agenda and stimulate conversation. But once in a while I visit a place so extraordinary that I want to share with as many colleagues as I can. So please indulge me as I recount a recent trip to an area that’s unfamiliar to most luxury travelers but deserves greater attention: the Margaret River region of Western Australia. I found its combination of scenery, surfing, and wine unique, and its unhurried yet sophisticated vibe utterly captivating.   I’ve been to Perth several times and have even made it up to Broome, the remote beach…
Read More
The Everlasting, Indestructible, Unbreakable Industry

The Everlasting, Indestructible, Unbreakable Industry

Luxury Beat
For those of us in the travel industry, the 24-hour breaking-news cycle is a real stress-inducer. What terrorist attack, natural disaster, international crisis, or tweet-storm is going to be next? Will we see a wave of cancellations? How is it all going to affect our bottom lines? But after a particularly terrible string of events—I can just name-check the places, like Paris, Nice, Puerto Rico, or Hawaii, and you’ll know what I’m talking about—I’ve come to realize that the travel industry is much more resilient than it ever was. Something awful happens, a few people cancel or reroute their trips, occupancy rates drop... and then people start traveling again. Even if travelers temporarily steer clear of certain destinations, their appetite for travel per se is undiminished. They’re not afraid to…
Read More
2018 Outlook for Luxury Travel Industry Buoyed by Stronger Economy

2018 Outlook for Luxury Travel Industry Buoyed by Stronger Economy

Luxury Beat
Top travel management firms express broad optimism in Strategic Vision’s 2018 Pulse of the Industry Survey, despite headwinds from terrorism and other challenges. A strong economy and a desire to experience the world will lead to further growth in the U.S. luxury travel sector in 2018, according to a new survey of top travel management firms. The Pulse of the Industry Survey, conducted in December 2017 by Strategic Vision, reflects even more confidence about the industry than it did last year, despite industry challenges such as terrorism, hurricanes, and Zika virus. “High-end travelers are feeling bullish about the economy, which should lead to another banner year for luxury tourism in 2018,” says Peter J. Bates, President and Founder of Strategic Vision, a global marketing communications firm servicing the luxury travel…
Read More

Using Social Media to Find New Prospects

Luxury Beat
One of the biggest challenges we all face is finding good prospects for premium customers. Indeed, travel companies—including airlines, cruise lines, hotels, travel agencies and tour operators—are constantly seeking new ways to obtain prospects and win more business from existing customers. Many travel companies are turning to social media to find these prospects as well as communicate with their existing clients and business network on a daily basis. Such social media outlets as LinkedIn, Facebook and Twitter, among others, represent huge opportunities for travel companies seeking new customers, as well as ways to better address the needs of their existing travelers. What LinkedIn’s New Survey Says Earlier this year, LinkedIn completed a survey of business and leisure travel that provides travel companies with ways to better understand modern travelers and…
Read More